Your Car, Your choice
WARNING DON’T LET YOUR INSURANCE COMPANY CHOOSE YOUR REPAIR SHOP:
If you have any questions about your motor vehicle repair rights, contact :
TEXAS DEPARTMENT OF INSURANCE P.O. BOX 149091 AUSTIN, TX 78714-9091
Telephone: 1-800-252-3439 Fax Number: 512-475-1771 Web Address: www.tdi.state.tx.us
(I) The verbal notice at a minimum must consist of the following:
By law, you have the right to select where your motor vehicle is repaired and the parts used for repairs. However, an insurance company is not required to pay more than a reasonable amount for such repairs and parts. your rights concerning motor vehicle repairs are explained in the insurance code, article 5.07-1, a copy of which will be mailed to you within 15 business days on request.
Section 5.501 was adopted to become effective August 17, 1998
Know your rights... Know these facts:
1. By law, you may have your car towed to and repaired at any repair facility you choose.
2. Only one estimate is required to determine the amount of damage.
3. Check with your agent to determine if a rental car is available under your policy.
4. Make sure that the insurance company pays for all covered repairs.
5. Choose a repair shop carefully. Your future safety depends on quality workmanship today.
Choose a body shop carefully. Ask as many questions you have, until you are comfortable with the body shop.
Call your insurance company and tell them where you would like to have your vehicle repaired.
Remember, it’s you car, your choice. If you have any doubts about what to ask your insurance company feel free to contact, Dimas Quintana. He will explain the common procedures of your insurance company.
If you need any help deciding on which insurance carrier to buy your policy from, ask or call your local body shop. We can tell you which insurance companie's are customer service friendly and will help with your insurance claim needs every step of the way. Some insurance companies make you feel that they have your best interest in mind. When in reality they are just managing their bottom line.
